United Kingdom: Our policy lasts 28 days. If 28 days have gone by since you received your goods, then unfortunately we can’t offer you a refund or exchange.
Customers are responsible for paying to return any goods. If you are returning an item(s) back for a refund you will receive a refund for the total amount excluding any original delivery charges.
If you are returning an item(s) back for an exchange, your item(s) will be checked by our returns team and then we will dispatch your new item(s) usually on the same day (all returns are usually checked within 3-5 working days of them arriving back).
Please ensure all goods returned are in their original packing, unworn, and tags attached. If goods are found to be damaged or worn this may result in a charge for the goods (Any goods returned without the original packaging and tags unattached will be refused and returned back to you).
International customers: We can only accept your order back for a refund, if you wish to receive an exchange then please return the item(s) back to us for a refund and re-order the new item(s) you need.